Privacy Policy

Whiting Roofing

Effective Date: 4/24/2026

1. Introduction

Whiting Roofing (“we,” “our,” or “us”) values your privacy and is committed to protecting the information you provide through our website, https://whitingroofs.com/
.

This Privacy Policy explains what information we collect, how we use it, how long we keep it, and your rights.

2. Information We Collect

We only collect personal information that you voluntarily provide to us.

This may include:

  • Name
  • Email address
  • Phone number

We may also collect:

  • Property address
  • Service request details
  • Communication history
  • Appointment and service records
  • Customer service interactions

We collect this information when you:

  • Fill out a contact form
  • Call or email us directly

We do not collect payment information, uploaded files, or sensitive personal data through our website.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Provide estimates or service details
  • Follow up via phone or email
  • Manage and track leads in our internal systems
  • Improve our marketing and service performance
  • Schedule and manage appointments
  • Send appointment reminders
  • Provide service updates
  • Communicate regarding estimates and projects
  • Send invoices and payment notifications
  • Respond to customer support requests

We do not contact you unless you have provided your information directly.

4.Text Messaging Communications

If you provide your mobile phone number, Whiting Roofing may send you text messages related to:

  • Appointment scheduling and reminders
  • Service updates
  • Estimate and project communications
  • Customer support
  • Invoice or payment notifications

Text messages sent by Whiting Roofing will clearly identify Whiting Roofing as the sender.

Message frequency varies depending on your interactions with us and the services requested. Message and data rates may apply. To stop receiving text messages, reply STOP at any time. For assistance, reply HELP or contact us at: Phone: (772) 223-1215 Email: info@whitingroofs.com

Mobile information and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

By providing your phone number and opting in to receive text messages from Whiting Roofing, you consent to receive informational text messages regarding your requested services. Consent is not a condition of purchase.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and support marketing efforts.

Cookies are small files stored on your device that help us:

  • Understand how visitors use our site
  • Measure marketing performance
  • Deliver relevant advertising

We use tools such as:

  • Google Analytics
  • Google Ads
  • Meta Pixel
  • LinkedIn Ads

These tools may collect data like IP address, browser type, device information, and pages visited.

You can disable cookies through your browser settings. Some features of the site may not function properly if you do.

6. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party providers only when necessary to operate our business. This may include:

  • CRM systems used to manage leads
  • Advertising platforms for tracking and remarketing

These parties only receive the minimum data required and are expected to handle it securely.

7. Data Retention

We retain personal information only as long as necessary for business and operational purposes.

This may include:

  • Following up on inquiries
  • Maintaining records of past customer interactions
  • Meeting legal, tax, or compliance obligations

When your information is no longer needed, we take reasonable steps to delete or securely store it.

8. Data Security

Our website uses SSL encryption to protect information transmitted through our site.

We take reasonable administrative and technical measures to protect your data. No system is completely secure, so we cannot guarantee absolute security. We use industry-standard safeguards including SSL encryption, secure hosting environments, and restricted access to personal information to help protect customer data from unauthorized access, disclosure, alteration, or destruction.

9. Your Rights

You have the right to:

  • Request access to the personal information we have about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt out of future communications from us

To exercise these rights, contact us using the information below. To request access, correction, or deletion of your personal information, please contact us by phone or email using the contact information below. We will respond within a reasonable timeframe as required by applicable law.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

We may share information with trusted service providers who assist in operating our business, including:

  • Customer relationship management (CRM) platforms
  • Scheduling and field service software
  • Payment processors
  • Website analytics providers
  • Marketing and advertising platforms

These providers are only given access to information necessary to perform services on our behalf.

11. Service Area

Our services are intended for individuals located in the United States, specifically Florida.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our business, website, or legal requirements change.

Updates will be posted on this page with a revised effective date.

13. Contact Information

Whiting Roofing
3873 SW Bruner Terrace
Palm City, FL 34990
Email: info@whitingroofs.com

Phone: (772) 223-1215